Tenancy Support Service

Do you need a helping hand to manage your home?

If you’re moving to a new home or you’re not coping well on your own and having difficult managing your home – then our Tenancy Support Service can help you.

Our Tenancy Support Service is a free confidential one to one support service for Dane Housing residents to help them overcome problems and enable them to live independently.

We offer help with:

  • Setting up and running your home; arranging gas and electricity; finding furniture; sorting out rent and bills; managing money and claiming benefits; insurance and security; being a good tenant.
  • Making the most of your neighbourhood; finding shops and services, looking for training and jobs, making the most of your leisure time.
  • Getting in touch with extra help; talking about problems; getting expert advice on things like debt, mental health, drugs or alcohol; contacting social services and other agencies.

Click the image to the right to download our weekly expenditure calculator.

How can we help?

You’ll get your own tenancy support worker who’ll talk through any problems with you in confidence. They’ll agree a support plan, which will help to address any specific problems that you may have, it will tell you what to expect and how often they will visit you to keep in touch.

Our aim is to help you overcome problems, get you on your feet and live independently – so, after a time, you won’t need us any more!

But don’t worry you can always come back if you need help in the future.

Interested?

This service is available Monday – Friday 9.00am – 5.00pm, but there is access to a secure answer phone if you wish to leave a message.

We welcome referrals from any source, so if you or someone you know or care for, could benefit from the Tenancy Support Service, please contact the team

  • By phone on 01260 288287/ 265 or
  • Complete the online referral form. Click here to download the Tenancy Support Referral Form

* Please note the information you send us will stay ‘secure’ – meaning it cannot be seen by anyone else. 

 

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